Paddle Palace respects your privacy and is committed to protecting any personal information you share with us. We do not sell, rent, or give personal customer information to any other company. The only exception is the circumstance when we send the information to our business partners who work on our behalf to fill your order, for example when we drop-ship a table to you directly from the manufacturer. In this case, we will provide to our partner only the information required to deliver the service or product, and they are prohibited from using that information for any other purpose. Other than this, we will disclose your personal information only if required to do so by law, or to protect personal or public safety.
Any special pricing offered for an item will show on the item description screen, and it will show in your shopping cart.
1) Credit Card
We accept Visa, Mastercard, Discover, and American Express.
2) PayPal / Apple Pay / Google Pay
Mobile devices do not have the PayPal option.
3) Check or Money Order
You can mail an order with your check or money order payable to Paddle Palace. For your convenience, you can order using the shopping cart, then before checking out, print the screen to mail with check or money order.
• For shipments within the USA, there are no charges for sales tax.
• For orders shipped outside of the USA, the customer is solely responsible for paying any duty or tax imposed by your government. Paddle Palace does not collect from you or pay international taxes on your behalf.
• Items returned for refund or exchange must be new and unused, and in the original packaging. Returns and exchanges must be made within thirty days of purchase.
• No returns accepted for Custom-Made Paddles. When Paddle Palace cuts and applies rubber, the blade and rubber are not eligible for a return or exchange.
• We do not accept a return or exchange for shoes or clothing which show any evidence of wear.
• Send returns to: Paddle Palace, 12230 SW Main St., Portland, OR 97223, USA.
On a note inside the package include your name, address, phone number and contact info, reason for the return, original invoice number, and action expected of Paddle Palace.
Website: PaddlePalace.com – open 24 hours a day, 7 days a week
Phone: 800-547-5891 and 503-777-2266
Phone Hours: Monday through Friday 8:30am to 5:00pm.
Fax: 503-777-4062
Address: 12230 SW Main Street, Portland, OR 97223 USA
Email: click here
